Festival FAQs

  • Although we limit the number of tickets sold per night, Saturdays tend to be the busiest. Please plan accordingly.
  • You can choose to do the walk around portion of the Festival first and drive-thru the light displays after or vice-versa. Gates are open until 9pm.

Ticket FAQs

Can I purchase my ticket at the Festival?

I can't find my ticket, help!

What is the difference between the Full Experience Ticket and the Drive-Thru Only Ticket?

Do I have to purchase my ticket online?

Is the ticket good for the entire carload?

Can I get a refund on my ticket?

Who can I contact if I need to change the night I want to come?

Festival FAQs

Where do I enter the drive-thru of light displays?

What is the difference between the Full Experience and Drive-Thru Only?

What are the hours?

Is the Festival all outside?

Will Santa be there every night?

Can I bring my dog?

Safety tips while driving through the light displays

Are there bathrooms available throughout the drive-thru of lights?

Festival Notes

Please be advised that some of the displays and activities at this event could be a trigger for a seizure in photosensitive people.

Service Animals -
Service animals are allowed.
Emotional Support Animals (ESA) and pets are not allowed on the grounds. Security are trained to address and identify those dogs that are not service animals. You will not be permitted onto the grounds with your ESA or pet dog.
This policy is for the safety of our guests as well are your furry companion. Please do not bring your pet as you will be asked to remove them from the Festival and we do not want them to be sitting in a vehicle.

Safety - Weapons and outside alcohol alcohol are not permitted.

If You See Something- Say Something! Whether it is suspicious behavior, unsafe conditions or inappropriate actions of others, go with your gut and report it to the appropriate authorities.

Download the CodeRed app on your smartphone to receive safety and emergency alerts that can keep you and your family safe. Click Here to download on your phone. Click Here to sign up on their website.

Festival of Lights


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